Posted by Alicia

Snowcompare.com Shines Bright: Securing the Feefo Platinum Trusted Service Award 2024

As winners of the Feefo Platinum Trusted Service Award, we are absolutely thrilled. Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. This achievement truly reflects our dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2023 and 31st December 2023.

Take a look at some of our reviews:

You can check out our reviews on Feefo at: Feefo

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We’re so excited to receive a Platinum Trusted Service Award from Feefo. Keeping our customers happy is our priority. So, the fact that this award is based on feedback from real customers gives us confidence we are providing an exceptional level of service. The award reflects how hard our staff work to listen to our customers and keep them happy, especially in a climate where purse strings are tight. As we enter 2024, we’ll continue to listen to our customers and deliver what our customers want.

Congratulating us on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers. “A particular congratulations to Snowcompare.com for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond”.

We remain committed to finding the most competitive prices for airport transfers on your behalf, ensuring that your only task is to arrive and enjoy the snow to the fullest. Book now on http://www.snowcompare.com

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Service Rating

Sam

Transfer cancelled and refund refused

I was booked with Amber Transfers. They cancelled the transfers that I had booked with them 2 days before my outbound flight. I then had to scramble to get an alternative set of transfers at higher cost. They then refused to refund me promptly, so I had to report them to Mastercard via Revolut as not delivering the services that I already paid for and after 4ish weeks I got a full refund. In short, they wasted a lot of my time.

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Daniella Finn

Excellent

Simply great.

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Matthew Driver

easy

easy

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Trusted Customer

Good for ski transfers

Easy to compare prices and excellent communication came back very quickly to answer questions I had and picked up a mistake I had made with the date and came back to me to double check.

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David Hall

Effortless.

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