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ALPY (Geneva)
293 Bookings taken
(4.6 from 68 reviews)
Key Features
- Professional, trained drivers
- Door to door transfer service
- Flight & vehicle monitoring
Transport Licence
2022/93/0001307At ALPY, we are more than just a transportation service; we are your trusted partner in seamless mountain adventures. Nestled in the heart of the world's most picturesque alpine regions, ALPY is your gateway to unforgettable ski experiences. We are committed to redefining your journey, ensuring it's as memorable as the destinations you explore.
Our Vision:
To be the premier choice for ski transfers, connecting travelers with the most breathtaking mountain destinations while setting the standard for reliability, professionalism, and customer satisfaction.
Our Mission:
To provide safe, efficient, and comfortable ski transfer services that enable travelers to make the most of their mountain getaways, all while nurturing our passion for winter sports and preserving the natural beauty of the alpine environment.
1. Professionalism and Reliability: ALPY is synonymous with trust and dependability. Our team of experienced drivers and staff is dedicated to ensuring your transfers are smooth, timely, and stress-free.
2. Diverse Fleet: Choose from our modern and well-maintained fleet of vehicles, which includes spacious shuttles, luxurious private cars, and larger coaches for group travel. We accommodate your every need.
3. Safety First: Your safety is our utmost priority. Our vehicles are equipped with the latest safety features, and our drivers are well-trained to handle even the most challenging mountain roads.
4. Sustainability: We are committed to preserving the pristine beauty of the alpine environment. ALPY takes eco-friendly measures to minimize our carbon footprint and protect the natural landscapes we love.
5. Customized Experiences: Beyond transfers, ALPY offers additional services such as guided tours.
6. Global Reach: With an extensive network of destinations, ALPY connects you to renowned ski resorts across various alpine regions, from the Swiss Alps to the Rocky Mountains.
7. Customer-Centric Approach: We prioritize your needs and preferences, ensuring that your journey with ALPY is not just a transfer but a memorable part of your ski vacation.
Whether you are an avid skier, a snowboarding enthusiast, or simply seeking the tranquility of the mountains, ALPY Ski Transfers is your partner in turning your alpine dreams into reality. With ALPY, your journey to the mountains is as exhilarating as your destination.
Embrace the thrill of the slopes, the charm of alpine villages, and the warmth of our service. Discover the extraordinary with ALPY Ski Transfers. Your adventure begins with us.
15/04/2024
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Left by: David H
12/04/2024
Great service
Left by: Rebecca J
03/04/2024
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Left by: Christian P
13/04/2024
Excellent transfers to and from Les Menuires from Geneva. Would certainly book again through Snowcompare
Left by: Mrs B
09/04/2024
Great service and communication.. Would definitely recommend and use again.
Left by: Russ W
09/04/2024
Great service. We were delayed and I advised the driver before take off. Fortunately he was still there when we landed! Return journey the driver used the scenic route due to issues on the motorway which meant we weren’t late on a busy transfer day.
Left by: Charlie C
10/04/2024
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Left by: Sarah H
04/04/2024
Great transfer both ways. All on time good communication. Entertaining drivers!
Left by: Ross S
04/04/2024
Driver was 10 minutes late collecting us from the airport despite me being in contact. Toll roads were not taken on the journey to Avoriaz (to avoid paying?) meaning the journey was 30 mins longer than it should have been. Once on the mountain roads he was driving too quickly and on the second occasion exiting a blind bend on the wrong side of the road I told the driver to slow down, which he did. 10 minutes later he took a video call! Complaint made and different driver requested for return.
Left by: Richard B
01/04/2024
Slightly late at Geneva pickup. On time for return journey. Courtois drivers and clean vehicles.
Left by: Spawton S
28/03/2024
Great communication, on time pickups and friendly drivers made this one of our best and easiest transfers ever! Will not hesitate to use them again!
Left by: Coll M
26/03/2024
I couldn't have asked for a smoother booking and transfer. The process was easy, communication fantastic and the drivers were polite, helpful and friendly. Well done on such a fantastic service!!!
Left by: Tracy C
31/03/2024
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Left by: Derek
26/03/2024
Very good service from start to finish
Left by: Danny D
20/03/2024
Very efficient and relatively good value compared to some other options. Drivers were excellent.
Left by: Russell F
20/03/2024
ALPY transfer took a last minute booking on the day of travel due to a last minute cancellation with another booking. Both Snowcompare and ALPY travel really saved the day. First class service.
Left by: Chris M
12/03/2024
Very professional transfer, thank you !!
Left by: Kim K
21/03/2024
Drivers both very friendly & helpful. Outward vehicle very comfortable, but return vehicle much older with large crack across windscreen. Would have preferred some allowance for traffic-only 3.5 hours was allowed, which is fine in good conditions but we were aware of instances of much longer transfers due to traffic.The driver was also 20 minutes late (but kept us informed)as he had been given a vehicle with no petrol in so had to fill up first but we just made check-in with 20 minutes to spare.
Left by: Diane E
15/03/2024
Really professional and prompt with pick up! Would definitely book with again ☺️
Left by: Woodland W
18/03/2024
Nice vehicle, no issues & on time .
Left by: Stuart
08/03/2024
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Left by: Claire L
12/03/2024
This must be my 4th or 5th time booking via Dave and his team. On every occasion the service is first class. There are never any issues, good prices, great partner companies, very helpful, flexible - it makes planning a trip much easier! Would wholeheartedly recommend!
Left by: Mr 1
12/03/2024
Excellent service. Both drivers were friendly, courteous and helpful. They both drove carefully and made us all feel comfortable and safe. Thank you Maris and Oskar.
Left by: Donald
15/03/2024
Excellent. Good communication, punctual and pleasant drivers.
Left by: Howard P
12/03/2024
Both collections on time. Both drivers helpful, personable and on timem
Left by: Ian W
07/03/2024
I needed to call them both on the way out and return to clarify what time we was meeting them. So pre-communication was poor. Other than that, on time, and nice enough.
Left by: Wayne P
11/03/2024
Maris was a great driver
Left by: stephen R
04/03/2024
Very reliable service and excellent communication before pick up. Very friendly and helpful drivers. Would use again.
Left by: Natalie B
27/02/2024
Communication excellent with polite drivers who can’t do enough for you. Overall fantastic service
Left by: Stephen H
25/02/2024
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Left by: Richard M
17/02/2024
Very efficient and thoroughly nice drivers. Thank you
Left by: Mark L
20/02/2024
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Left by: Alex H
17/02/2024
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Left by: Andy C
06/02/2024
Oscar was an excellent driver, communication was great and we arrived safely. Stopping off for a break on the road was no problem. We would happily book again.
Left by: Becca D
13/02/2024
We were contacted by the our driver the day before the pick up, informing us about the pick up process We were kept posted as to where the driver was at all times, until we met him. He seemed to chose a route voiding the traffic jams.
Left by: Mark S
18/02/2024
Both driver were very friendly and provided a great service. Thank you Richy and thank you Kirill.
Left by: William G
13/02/2024
Very good service with great drivers and immaculate, comfortable vehicles. Communication however is not their strong point as I had to contact them late in the day both ways to get driver information, that said, I would not hesitate to use again.
Left by: alan C
13/02/2024
All worked very well. Kiril for the trip from Meribel to Geneva was especially very good. It might be nicer to have details of return communicated earlier.
Left by: Brian N
06/02/2024
Great vehicle great driver, very impressed
Left by: Rob P
12/02/2024
Richy was very friendly and made sure we had a pleasant journey from the airport to our hotel.
Left by: Yoana T
13/02/2024
Great service and a lovely chap. Had the same guy both ways who was very good at communicating the day before via what’s app regarding timings etc. The minibus was spacious and really clean, would highly recommend Kurt at Alpy.
Left by: Laura C
04/02/2024
V good driver excellent
Left by: Orla
06/02/2024
Driver was a little late to the airport ( down to traffic according to the driver, which I understand is out of their control) and the minibus was a little small considering I had stated on the booking there was 4x snowboard bags. Yet the driver seemed quite shocked to see we had snowboards with us. Other than that it was smooth, mostly comfortable transfer
Left by: Matthew P
03/02/2024
Driver was 1.5 hours late picking us up from airport and windscreen was cracked - return journey to airport was perfect!
Left by: Brid M
06/02/2024
Outward journey was an hour late for collection, even though we had flight details present. We were squashed into the van, we noted a ski bag on the initial request but this wasn't taken into consideration. Other than that journey was smooth
Left by: Jake R
06/02/2024
On time, friendly and polite. Was use again
Left by: David P
27/01/2024
Good price, easy journey, friendly driver Henry.
Left by: Laventure L
05/02/2024
Had to go for 3 stars because the drive from the airport to the accommodation was terrifying but the way back was perfect. Our first driver Patrick was texting most of the time, driving on both sides of the roads, dangerous overtakes. The car had a massive crack in the windscreen and whole thing didn't feel safe. But John on the way back was perfect! Arrived on time, concentrated on driving the whole time, was very safe but still go to the airport with plenty of time.
Left by: Cat B
04/02/2024
The driver on the outward journey never got in touch with me the day before the trip, which I believe he was meant to do. Also we had to wait outside the terminal building in Geneva for 20 minutes for him. Fortunately there were other Alpy reps there and we managed to track the driver down. All that being said both transfers were good with clean vehicles and good drivers.
Left by: Howard P
30/01/2024
Fabulous service from start to finish, always worried no one is waiting but really no need. Dave @ Snowcompare is excellent with the communication. Really great drivers especially Paul for the return. Such a nice guy (ALPY). Can not recommend Snow Compare enough for anyone that is planning a ski trip. First point of call for us.
Left by: Katie K
24/01/2024
Excellent service from both Snow Compare and Alpy, everything worked well, the drivers were on time and very pleasant individuals how were very helping loading and unloading bags and even facilitating a stop for some food and coffee!
Left by: Wilson W
25/01/2024
great value on time friendly service as always! thanks again
Left by: James
24/01/2024
Oscar and Kurt were both great!
Left by: Danyelle C
23/01/2024
Fantastic communication before transfers. Car seats as promised and very pleasant journey thank you
Left by: Sally W
21/01/2024
Excellent driver (Davis ), relaxed ride, good communication
Left by: Dirk H
23/01/2024
Driver kept doing dangerous overtakes
Left by: David I
23/01/2024
Excellent service with great drivers
Left by: Anne W
22/01/2024
The driver took us through every town possible and was clearly avoiding the motorway for some unknown reason (they clearly didnt want to pay the toll - which is unacceptable given we had paid for a private service) The journey should have take around 1hr10mins (according to live map updates) it took closer to 2hrs. Given it was at 3.30am this was not acceptable. Also given the time of day it was it made the journey extremely uncomfortable. I would like a full refund for the Journey.
Left by: Matt T
Reply: Hello Matt, We appreciate your feedback, and we want to extend our sincere apologies for any dissatisfaction you experienced with our services. We understand and share your concern regarding the longer route taken by the driver. The driver in question is relatively new to our team and is still gaining familiarity with the Alpine roads. We acknowledge that the ride from Flaine to Geneva Airport typically takes around 1 hour and 30 minutes, and we regret any inconvenience caused by the additional up to 30 minutes on your journey. While we provided the service and ensured you reached the airport on time, we want to inform you that, as per our refund policy, we won't be able to issue a refund for this reservation. We recognize the importance of meeting our client's expectations for a smooth and efficient transfer, and we are actively addressing the training and knowledge enhancement of our new team members to prevent similar incidents in the future. If there are any further concerns or if you have additional feedback you would like to share, please don't hesitate to reach out. We value your business and are committed to continuously improving our services. Thank you for your understanding. Best regards, ALPY Team
08/01/2024
Great friendly and accommodating service from Richy
Left by: Diane L
14/01/2024
Excellent service. We received an email a few days before our transfer giving us the details/timings. The driver was then in touch on the day of the transfer via text. They then picked us up as specified. The minibus was new and clean and the transfer was very speedy. Would definitely recommend them.
Left by: William F
14/01/2024
Exceptional Service from our driver Davis, quality comfortable car. Great communication. Will definately use this company again!
Left by: Thomas T
11/01/2024
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Left by: Eibhlin B
14/01/2024
Great experience. Everything went smoothly and I was contacted the evening before each journey by the drivers to confirm pick up times/locations. They were both nice and friendly and the vehicles were immaculate.
Left by: George C
14/01/2024
Amazing service on time and lovely drivers.
Left by: Lottie B
14/01/2024
A little bit slow on the comms. But all in all good a service.
Left by: Marcus K
02/01/2024
Driver was very flexible, friendly and communicative. He dealt with our late arrival from london ( a 1.5 hour flight delay) and a very busy Geneva airport. Stayed with us until we had managed to get in our accommodation (late night arrival). Would definitely use Alpy again!
Left by: Mr H
26/12/2023
Very helpful driver, safe careful driving. Comfortable journey.
Left by: Mrs
14/06/2023
Everything was great. Our driver came on time and contacted us before to get to know all the details. Recommend!
Left by: Robert R
These Terms and Conditions ("Terms") govern the use of the services provided by ALPY for Alpine transfers. By using our services, you agree to abide by these Terms. Please read them carefully.
1. Booking and Payment:
To book a transfer service with us, you must provide accurate and complete information.
Payment for our services is required at the time of booking, and all prices are subject to change without notice.
2. Cancellation and Refund Policy:
Please refer to our Refund Policy (below) for information on cancellations and refunds.
3. Responsibilities of Passengers:
Passengers are expected to be punctual and ready for pick-up at the specified location and time.
Passengers are responsible for ensuring they have the necessary travel documents, such as passports or visas, for international transfers.
4. Conduct and Safety:
Passengers are expected to behave in a respectful and non-disruptive manner during the transfer.
We reserve the right to refuse service to anyone who poses a safety risk or engages in disruptive behaviour.
5. Delays and Changes:
While we make every effort to adhere to schedules, delays, and changes due to unforeseen circumstances (e.g., weather, traffic) may occur.
We will not be liable for any costs incurred as a result of delays or changes beyond our control.
6. Liability:
Our liability is limited to the provision of transfer services as described in your booking.
We are not responsible for any loss, damage, injury, or expenses incurred as a result of circumstances beyond our control.
7. Privacy Policy:
We collect and use your personal information in accordance with our Privacy Policy.
8. Amendments to Terms:
We reserve the right to amend these Terms at any time. Any changes will be posted on our website.
10. Contact Information:
If you have any questions or concerns regarding these Terms, please contact us at [email protected]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and any related policies.
Refund Policy
At ALPY, we are committed to providing you with exceptional service for your Alpine transfers. We understand that sometimes plans change, and we aim to accommodate your needs to the best of our ability. Please read our refund policy carefully to understand our cancellation and refund procedures.
1. Full Refund (Cancellation 7 Days Before Transfer):
If you cancel your transfer 7 days before the scheduled date, you are eligible for a full refund of your booking price.
2. Partial Refund (Cancellation Less Than 7 Days Before Transfer):
If you cancel your transfer less than 7 days before the scheduled date, a 50% refund of your booking price will be issued.
3. No Refund (Cancellation Less Than 24 Hours Before Transfer):
Unfortunately, we cannot issue any refunds for cancellations made less than 24 hours before the scheduled transfer time.
4. Refund Processing:
Refunds will be processed using the same payment method you used for booking.
Please allow up to 1-10 business days for the refund to appear in your account.
5. Refund Request:
To request a refund, please email us at [email protected] with your booking details and the reason for cancellation.
Refund requests must be made by the person who made the booking.
6. No-Show Policy:
If you do not show up for your transfer without adequate prior notice, no refund will be provided.
7. Booking Modifications:
We understand that plans can change. If you need to modify your booking, please contact us as soon as possible, and we will do our best to accommodate your request.
8. Weather and Safety Concerns:
In cases of extreme weather conditions or other safety concerns that prevent us from providing the transfer service, a full refund will be issued.
9. Exceptional Circumstances:
In rare and exceptional circumstances beyond your control (e.g., medical emergencies), please contact us, and we will assess refunds on a case-by-case basis.
By booking our services, you agree to abide by this refund policy. We recommend reviewing this policy before making a reservation with us.
If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team at [email protected]
ALPY reserves the right to amend this refund policy at any time without prior notice. Any changes will be posted on our website.